Review on HEELYS Girls Classic Little Multicolor by Scott Rose

I bought these Heelys without reading the reviews as we had previously bought another pair from Walmart and my daughter loved them. This is her second pair. Reasons I took off two stars: First, as many people have said, this product does not come with a wheel removal tool and parts. I really like being able to remove the wheels because we used to take the shoes with us on trips and my daughter used them as normal shoes or when we put the wheels back in place she could play. We can't do that with this couple. She likes them and didn't want to return them so we kept them. Second, it was a gift for my daughter. I paid full price. And as a new product, I expected everything to arrive in perfect condition. Thank goodness it wasn't a gift for someone else as we received the returned product and the box arrived taped and with a return label on it. It would be an incredible gift! Finally, I have a few questions: Are parts and tools missing? Remember I received a returned product so I don't know. Or has Heelys stopped incorporating them into shoes?