I like that it can be used across multiple platforms (mobile/desktop).
It is not very intuitive at first but once configured correctly there are no issues with using this system as an admin or user of your PBx phones! The price point would make me think twice before purchasing if cost were my only concern however their support team was excellent throughout our implementation process from initial contact through training sessions all day every week until we went live about three months later - even after going 'live' they continued providing free updates etc so nothing here really! Great product overall good pricing great staff who helped us during testing phase setup up front end options which made life easier when configuring systems in future years too!!