The ability to submit screening requests and have them processed quickly. I do not like the fact that the system is not user friendly. There are too many steps to do anything and it is not intuitive. I have to spend too much time figuring out how to do things. I wish there was a way to get an idea of how many hours it will take to process the request. I want to have an idea of how long it will take to process my request. I also wish there was a way to see what my screening request was being processed. I have been using this system for a few years now and I have not found a way to make it more user friendly. I am trying to get my screening requests processed quickly. I am also trying to get a better idea of how long it will take to process my request.