I have been using PrivaCIL since it was first available. The support and assistance provided by the friendly and knowledgeable staff has been nothing short of excellent. The software has made managing our PDR database much easier and efficient. The staff that I have dealt with is professional and knows what they are doing. I cannot find anything I dislike about PrivaCIL. The PDR database has been greatly improved by the software. It is very helpful for companies who need information regarding their customers or clients in an easy manner without getting into trouble as far privacy issues are concerned; I have not found anything that can be disliked about this product which has been developed by our organization from scratch keeping all requirements under consideration ; so we recommend using privacil because its benefits will surely help you out solving your problems if any related to customer management/data security etc..