I must confess that while I was eager to check out the lauded JUNDUN online store, my experience was less than stellar. Despite their assertions that they provide exceptional customer service, I discovered that many aspects of their strategy were quite lacking. First of all, their website struck me as quite dated and challenging to navigate, in spite of their claims of a lengthy and rich past. They appeared to have forgotten that we are in the twenty-first century, with all of its technological developments. Furthermore, it appeared that their commitment to offering top-notch support was just lip service. I experienced slow and unresponsive customer service when I had a problem with my purchase, which made me feel ignored and frustrated. Overall, I was disappointed and disenchanted by my experience with the JUNDUN online shop. I had high expectations for a business with such a purportedly impressive history and reputation, so it's a shame. It might be time for JUNDUN to revise their strategy and actually uphold their claims to greatness.