I like that it's easy, affordable & fast node hosting with many useful features such as cpanel control panel for managing website files etc., you can also install various software tools from their dashboard which is very helpful when developing web apps or websites using javascript frameworks (ejg react js).
The support team has been super awesome all along! They are always available via chat/call if needed but they don't seem too busy at times so not much of an issue there either way though i guess its just my luck haha - no complaints here really although sometimes during peak hours things do slow down somewhat due lack in resources maybe? nothing major tho definitely worth trying out especially since we're working within ecommerce space where speed matters alot more than price lol =).