The ability to add in-app features like chatbots or video calls is great for customer engagement. I would love more analytics so we could see how people are engaging with us. It's also not easy to get started with Zomovi if you don't have anyone who has used it before. We're seeing some very positive results from adding these functions to our app. Our customers are able to interact with us much easier now which will hopefully help them feel valued as well! I like that it is easy to use for both sales people as well as marketing team members. The dashboard is very user friendly with all of its features which makes this software perfect for any size business! There are not many things I dislike about ZOMOVI. It has been great so far but if there were some new updates we would love them more! We have used ZOMOVI in order to help us keep track of leads and opportunities within our organization.