Edit: This may be the quickest response I've had from the seller since I emailed them about my faulty product a day ago. They immediately sent me a new one and were very polite and apologetic. So everything should be handled professionally. I recommend! The first rotation is fine, but after the movement switches to a counter-clockwise rotation, the massager just stops working. It turns out I'm one of the losers, but it's good that the seller contacted me quickly!
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