The tool is designed to have a 360 visibility of any company. It has the features that help to see, track and manage the business operations. I have not seen anything that I don't like. It has helped to manage several business operations. I like the fact that it helps to manage the tasks and business operations in a single platform.I dislike the fact that it does not have the feature to customize some modules as per our requirements. The tool helps to understand the operations status, visibility of the business process, manage the tasks, create the reports, make forecasts and manage the KPIs.The tool has helped to manage business operations, enhance customer service. It has helped us understand our business better, it provides detailed reports that help me make decisions faster than I used too before using PlumbSoft platform! There are some minor issues like slow loading time but nothing major as such! Highly recommended product!! We have been able solve many problems related financial management at work place through plumbsoft platforms!!