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Joel Gumbiner photo
Puerto Rico, San Juan
1 Level
739 Review
51 Karma

Review on Sumolux by Joel Gumbiner

Revainrating 2 out of 5

Poor Business Practices by Sumolux, Headline

Despite Sumolux's focus on women's apparel, footwear, and accessories, my interactions with the firm were negative. The products I received were of low quality and different from what was advertised. When I called customer service about the delay in shipping, they were unresponsive and useless. I also discovered that the company has a return policy that is not customer-friendly and that the process is tedious and time-consuming. In addition, I have ethical concerns because of the company's lack of openness about its operations. As a whole, my experience with Sumolux has left me dissatisfied, and I would not suggest it to anyone looking for a new clothing line.

Pros
  • High-quality items
Cons
  • Website has a lot of clutter.