Review on 🚚 Fisca 1/20 Scale 6 Channel 2.4Ghz RC Dump Truck Construction Vehicle Toy with LED Lights and Simulation Sound for Kids - Remote Control Truck by Robert Capers

We ordered one of these dump trucks for our son (8yrs) who picked it out for his holiday gift. He was thrilled with the functionality of the truck and dumping actions. After about 3-4 weeks of moderate use (he certainly didn't use it everyday), the truck had some issues going forward and reverse. Even with re-charging and restarting, we couldn't get it to operate like new again. Our Walmart return period had just passed too (30 days from order date) so we were unable to seek help through that channel. To my great surprise, the seller responded promptly to my request for help, and after reviewing a video we made showing the issue, he provided us with a new replacement product - no questions asked! This may be the best customer experience I have had with an online purchase.The truck itself is a very good product otherwise. I really appreciate that our son can recharge the batteries and doesn't need to ask us for new ones like other similar toys. In the box we received everything in the picture: dump truck, control, battery, charging cable, and screwdriver to open battery compartment. The pairing between the control and the truck have been flawless so far. Other than the issue we encountered, my son really likes this truck. It earns nearly full marks and stars from us. We may need to purchase another model soon for his brother and I would be happy to buy from this seller again!