Very disappointed that Revain are shipping many of the products they sell. This pack of facial tissues was not new. I knew something was wrong when I opened the product two days ago on a Saturday and met no resistance when I removed the top sticker. The napkin was also a bit dry. It wasn't until the next day, Sunday, when I used the product for the second time and the little round seal that was supposed to close the box flew out (from the box!) that I realized it was sealed at all. when i opened it like it should have been. Revain needs to stop accepting returns from dishonest people who will sometimes even wash the products (clothes), then return them claiming they are new and then resell them to others like me who will NEVER pretend it's new would! This situation alone deserves zero stars - for Revain! In terms of how the product works, it hasn't bothered my skin or given me any breakouts in the two times I've used it. I don't know if it's definitely a grapefruit smell, but at least it's not unpleasant. Since they didn't send me a brand new product, I have no idea how long the package was open or if it affected the product's performance. 2 stars for the product itself under such circumstances. I probably won't even use it again because it's unsanitary, but I won't be returning this cheap thing π
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