I like that it has an easy interface, you don't have to be very technical with this software because of all its features are pretty much self-explanatory once they're explained to you by someone who knows what theyre doing! The main issue we've been having lately is how difficult it can sometimes become for some people to use certain functions such as our budgeting function (which we need from time to time). We mainly just haven't found any other program out there quite so versatile but also not too complicated either when comparing costs/benefits. It's really made things run smoother around here now that everyone uses one system instead of several different ones.