The biggest problem I have encountered with this software has been trying find other companies that use it (but not necessarily pay us). This product really helps get your employees excited about their diets by giving them many options when creating menus! It does take some getting used too as there are soooo many features but once you learn how easy everything works together its amazing what can be done in only 1 or 2 clicks. With any new program we go through periods of adjustment where things don't seem quite right - sometimes they dont work at first either until someone gets an idea whats wrong then suddenly it seems like magic!! But those moments pass quickly and soon everyone's working smoothly again. We've had no issues using this yet! If anyone asks me if we should switch over from our previous system i always say YES. No more paper print outs to fill out, no more.