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Belgium, Brussels
1 Level
753 Review
33 Karma

Review on Mojotone by Michael Maes

Revainrating 3 out of 5

Mojotone Does Not Live Up to Its Hype

When I made the decision to buy some new guitar accessories from Mojotone's online store, I did so with great expectations for the company. My experience, unfortunately, left a lot to be desired in many ways. To begin, the website was not particularly user-friendly and had a navigational structure that was confusing. When I finally did find the things I was looking for, the variety was not very impressive, and it was difficult to find what I needed. I had hoped that there would be more variety, but I was disappointed by what was offered instead. In addition, there were problems with the products' quality that I had received. The guitar strap that I purchased was thin and uncomfortable, and the strings that I got buzzed quite a bit when I played them. After making contact with their customer support team, I found that they were slow to respond and offered little assistance. The entire process of purchasing from Mojotone was one that was fraught with difficulty and was not at all worth the hype. This online business is not one that I would recommend to anyone searching for high-quality musical accessories because I am an athlete who needs dependable gear in order to perform at my highest level. There are other options available that are superior in terms of selection, quality, and services provided to customers.

Pros
  • friendly customer service staff
Cons
  • Return policies may be more accommodating.