The ability for my organization (Aeological) to have multiple clients working together in one platform was really beneficial because it allowed us to see what our peers were doing with their own data sets without having to contact them directly.
It also made tracking changes between versions much easier since all files are stored online rather than locally within each user's machine as they would normally be able to do if using an application like this internally. There can sometimes get lost when we need someone looking into something outside of normal hours but I feel there could still improve by adding more flexibility around scheduling issues such as meeting times. Having access information via both web browser and desktop version was very helpful at time due to out office location being remote from headquarters so making sure everyone had up date info easily accessible across platforms.