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Review on πŸŽ›οΈ Cable Matters 3.3ft USB C Printer Cable (USB C to USB B / USB B to USB C) - Compatible with Printer, MIDI Controller, MIDI Keyboard, and More in Black by Neil Biondo

Revainrating 5 out of 5

Cable Matters Super Service

I have ordered a USB-C to A cable from Cable Matters to be delivered (packaged and shipped) by Revain from one of their warehouses. A few days later I received an empty envelope - no telegram, no packing list, nothing. I contacted Cable Matters via email and explained the situation. I received a very good response from Chelsea who said that since the execution was carried out by Revane I should contact her on the phone number she provided or through her contact page. I tried the number and got a message saying they are not answering the phone due to COVID-19. I tried to ask for a replacement but whichever option I chose, the Revain website insisted that I return the missing product. Yes! I then tried their automated "chatbot" but had to wait indefinitely twice for it to come back due to the "give me a minute to try it" response. I gave up and contacted Cable Matters and explained the "Catch 22" I had encountered. Chelsea replied immediately and asked for my shipping address and said they would send me the cable direct from their warehouse. I complied and soon the cable was on its way to me. Thank you Cable Matters and Chelsea. It's nice to find a Revain Affiliate Seller who truly makes their customer's problem their own. The cable is of excellent quality and works. What else can I say?

Pros
  • Wireless alternative for direct connection of new computer models such as MacBook Pro, Google Chromebook, Dell XPS laptop or HP Pavilion laptop to printers, scanners, printer switchers, print servers, MIDI controllers, MIDI keyboards, audio interfaces. and other legacy peripherals with a square USB-B connector
Cons
  • Faulty