The support was very helpful in understanding what I needed for my business needs as well how it would work best with our system/hardware setup! They were able to identify some things that we did not even know about or understand ourselves which helped us make better decisions going forward without running into problems down stream - so much easier than trying something out myself if you will!! So far everything has been great but there are always little hiccups here &there when implementing anything new such as this platform they have made available.
We're looking at using them again soon because their product seems like its getting more advanced every day (which makes sense given all these products being released). Getting an overview view across multiple devices within one area allowing quicker access by management personnel who may be spread around many locations vs having each person go find specific information where before only 1 location had info stored.