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Dominica, Roseau
1 Level
703 Review
37 Karma

Review on SNZM by Damian Grotting

Revainrating 1 out of 5

What I Learned from My Disappointing Time with SNZM

I needed some new clothes and heard good things about SNZM, an online retailer that focuses on women's apparel, so I checked it out. Unfortunately, I had a negative encounter with SNZM. The first problem was that the goods I received had nothing to do with my original order. The clothes were obviously low-quality, and the shoes were uncomfortable and quickly wore out. The jewelry looked and felt cheap and nothing like the photographs on the website. I called customer service to express my dissatisfaction and was faced with a long wait time and an unhelpful agent. I felt helpless and upset since they were unresponsive to my requests for help or a refund. The process of returning the item was also quite difficult to understand. It appeared as though they were actively working to discourage returns and refunds from their customers. In general, if you're searching for high-quality apparel, footwear, or accessories, I wouldn't suggest SNZM. The products are of low quality, and the support staff is unresponsive and unhelpful. Avoid the inconvenience and go somewhere else to make purchases instead.

Pros
  • swift and dependable delivery.
Cons
  • Customer service has a slow response time.