First time - this product was just amazing. I liked it, it works great. However the second time around it took me two or three weeks to receive them which yes I understand with Covid we have to be patient but something I ordered two weeks after the cartridges arrived for three days. Then only half of my order arrived, I ordered two sixty packs, I received one. It should be noted that sixty packs are supplied in two sets of thirty. ONE OF THE THIRTY CRATES WAS FULLY REPAIRED. I had one of ten cartridges, from the plastic it was clear that the film was torn, it seemed to be completely torn off, so it was impossible to use. The other two in this box were not printed at all. I know it wasn't my printer because on the second box I was able to print 29 out of 30 - the last film ran out before I could use it so another product failure. I am very disappointed in this product and it was a terrible experience.
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