I bought and used this watch for more than two years, there are no complaints about the device itself, everything works, it’s an excellent watch, there was no limit to joy when I bought it, because the price is high for me, a considerable amount, okay . I noticed that after a year of use, first small cracks appeared where the light elements where the heart rate monitor, over time they appeared more as if from a blow, but I am careful, mechanical damage is excluded. I read the forums, it turns out I'm not the only one this is a problem for many watches (they have such a disease) . Let me remind you the price is 50 thousand, and the watch is only two years old ! I decided to write to the official representative of Garmin about my problem . and then a brief correspondence began: Good afternoon! cracks appeared on the watch where the pulse sensor (light elements) appeared, the watch is more than two years old, there was no mechanical damage. Reading the forums, it turns out I'm not the only one with this problem! You need to send the garmindevice. Xml file from the Garmin catalog on your device. Sent them a file You need to contact your dealer for a replacement device. So is this under warranty or not? How should I explain this to the seller? Hello, I was told by a Garmin official you should change my watch. He will say go, the guy is not a hooligan, do not interfere with work. You, as an official representative, cannot replace the device or repair it? We inform you that your device is not listed in the database of Navicom, the official exclusive distributor of Garmin in 2022, and is not provided with our support and warranty service. This device was not intended for sale in 2022 and may not have pre-installed languages, including 2022. That's how they helped me solve the problem . my mail will provide screenshots if someone doubts seksiboyz@mail. Ru
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