The benefits that I have realized are the speed in which we receive our printers back from repairs. This is especially important when printing financial reports or other sensitive documents. There are some aspects that I dislike about CDW but overall we are happy with their services. I am not familiar enough with CDW to say what they do better than others. However, I would recommend them for their pricing, support and quick turnaround times for both printers and consumables. We use them for all of our desktop printer needs.