I like the ability to create a custom dashboard. I love the integration with Salesforce. It's very easy to pull in the data I need. The customer service is also great. Sometimes the service can be slow. I would like to be able to pull in more data and have more customization features. I am able to pull in all of the data I need and it is easy to use. I have been able to use this software to help track our sales rep's goals and how they are doing against their goals. I can also pull in data from our salesforce to see what we are working towards. I like that it is very easy to use, has great support in both English & Spanish languages which makes communication easier between our teams who are located all over Mexico City! It can be hard sometimes when we have questions about how things work or what information needs updating but they always try there best at responding quickly with helpful answers as well!! We really enjoy using this software for tracking project milestones along different time zones throughout Latin America (Mexico included).