The team is professional but also friendly - I didn't get any problems with my questions or suggestions regarding features that needed to be improved/changed etc., they were always willing for me to ask more if something was unclear about how their system worked. They have been working closely so far and there's no reason not trust them! Their customer service department can sometimes take time before replying back (a lot), as well it doesn’t seem like their support agents speak English natively; this has happened once already when trying out an upgrade from one version into another. Try contacting pixel grow first because you will never regret having done everything possible beforehand by asking all your concerns through email / phone calls until satisfied answers come forward. We wanted our web page design & development agency website upgraded since we couldn' t afford hiring new staff yet still keeping up-to date due.