Review on Survale by Johnathan Delgado

Name: Survale
Item: Survale
Rating: 5

November 03, 2022

Very helpful to improve employee engagement and customer satisfaction

The ability it has helped me understand what my team is doing well as opposed having just been told by HR or management that we are great! It also gives you actionable recommendations so when I get back in touch they know exactly where i need help/where improvement needs happening.
Nothing specific but would like better reports coming out which helps us use our time wisely - reporting can be improved if there were some new features added such as graphs etc (which isn't too much work). Great tool overall once implemented correctly will provide good benefits both internally within your own organisation & externally towards customers who want insight about how things are going across various departments.

Pros

Easy to follow
Can see trends over certain period eg last week.
Allows for comparison between different areas e g sales vs marketing, customer services v operations
allows managers more control than traditional yearly reviews with clear goals set up aheadofhand allowing them less stress at year end

Cons