The Change Shop is very intuitive and easy to use. It has the ability to aggregate all the feedback and is able to filter it down to the most important areas. The user interface could be improved and the platform could be integrated with other tools to make the process even easier. The tool has a great potential. I would definitely recommend anyone who is looking for a robust tool to gather feedback and create a 360 degree view of the organization. We are using the tool to improve our change management processes and enable our leadership to make better decisions.