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Mongolia, Ulaanbaatar
1 Level
679 Review
35 Karma

Review on WISETOOL by Randolph Iglesias

Revainrating 3 out of 5

Online store WISETOOL: Not So Wise

Where do I begin, then, well, well, well? I had a very unwise encounter with WISETOOL's online store. I'm a happy person, so I was eager to look through their selection of hand and power tools, power tools, and accoutrements. My excitement, though, soon gave way to disappointment. The user interface of the online store was difficult to navigate, making it difficult for me to find the goods I needed. Even worse, the products' low quality when I did eventually receive my order made the situation worse. The equipment felt fragile, and it did not work as well as claimed. The customer service team was unresponsive and unhelpful when I attempted to contact them. I didn't have a very wise experience with WISETOOL's online shop overall. Anyone searching for top-notch tools and products would not get them from this online store, in my opinion.

Pros
  • Competitive pricing
Cons
  • The web shop's user interface leaves much to be desired.