I like that it's easy to use, has many features including PDF annotation (text), OCR capabilities for documents with low resolution images/fonts as well as being able to scan in color or black & white versions if desired.
The software is very intuitive once you get used to how everything works; however there are some minor quirks when using certain filters which can be annoying but not enough to keep me from recommending this product - especially since they have excellent customer support at all times! Scanning, storage system integration, digital filing cabinet creation etc.- really helpful across multiple departments within my organization- helps centralize records throughout our office.