The team is very responsive and always eager for input from our side as well! I've been working closely with them since 2015 when they launched their services but have only recently started using their website optimization tools (Keyword Analytics). Our main goal was traffic growth through organic search - it's an area where you can't beat Google at its own game so that wasn't really much of issue- however now one thing has come up which i'm not sure how best to address; Keywords are starting to rank higher than usual within specific searches due to Panda updates etc., this seems like something thats more likely down to changes made by other websites rather then any fault or misdeed committed against us? It could be just coincidence though. We're currently testing some new content marketing ideas/tools including video production & social media campaigns via Facebook Ads plus.