Update from 11/07/2016. It took me a while to find a way to contact a real person. When I did, they responded very quickly and sent a replacement asap. Problem with the Revain returns center - this seller and item are great! Nice, but one cup cracked. It's a small tear, but enough to make it easier to leak or break. Try contacting the seller for a replacement/partial refund. Revain doesn't take it easy! I'd rather not send everything back - the other mug is fine and I'd like to keep it for myself.
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