This is my second joke. Both were buggy and inconsistent. I didn't save the receipt (from the destination) for the first one, which at some point just stopped working, so the manufacturer didn't help me then. I only bought another pen because I already had several replacement brush heads and the toothbrush itself was quite cheap to replace. But you get what you pay for and it's cheap and inconsistent, tends to stop working and then start again, turns on randomly at night, etc. Any issues seem to be battery related. Also, you need to order replacement heads by mail, etc. This time I asked the manufacturer for help and if they replace it I will continue to use it. If not, I'm done with this brand and product.
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