I ran out of black ink and had to order a replacement quickly to get my paperwork done. I had to go to the customer as soon as possible. The replacement I ordered arrived last night and I breathed a sigh of relief. I had to wait until I tried (emphasis on the word "TRIED") to install the ink pack in my printer. The package entered the compartment normally, but when I tried to latch it, the compartment didn't close completely. In desperation, I removed the old locking mechanism from the old Epson ink pack that came with my printer and put it on the new one. Valuetoner package (no small thing) and luckily I managed to install it and this morning I was able to print my documents and send them to my client. My advice: be careful when ordering remanufactured ink packs. If I had time I would return the Valuetoner ink pack and ask for my money back. jI think they should take a close look at their quality control processes.
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