It's a good tool to use. It is user friendly and has a great customer service. I have never had an issue with the service. It's a good company that is always willing to help and listen to their customers. Sometimes it takes a little time to learn the program but it's worth the effort. I have no complaints about YardView. I wish it had a better mobile app but that is more of a personal preference. We have managed our yard pretty well with it. We have been able to reduce the paperwork we are required to do, which has helped our work flow and time to pick up loads. My favorite thing about yardview is the ability to track your trailers without having to print out tags or have someone scan them in (which I hate). The reporting section has been updated recently (not sure how long ago but it was recently) and allows for more options than before for custom reports. So far nothing bad. It's definitely worth the money! If you want to be able to track your trailers I'd say go for it! Tracking and storing our trailers.