Oh my god! This item is beautiful - I love it but no matter what I do I can't OPEN this stupid thing. The screw is tiny and so tight that the useless screwdriver included in the kit WILL DESTROY the screw. This is for my husband's ashes and I am so angry that I cannot open this item. Nice - I want to use it but I can't. I tried other screwdrivers but now the head of the screw is just crooked. This is incredibly disappointing and I just want to cry. Pooh.
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