The end of the microphone body has fallen apart because the glue does not stick together, and the warranty will not be fulfilled. Here is the customer support response: ---------- Is the headset physically defective or not working properly? Physical damage is not covered under the Kingston/Hyperx product warranty. If the headset is physically broken it is still covered by the 2 year warranty and you can submit a warranty request by clicking the link below. Please note that you must provide a copy of your proof of purchase when making a warranty request.
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