I like that we can set up our own advertising campaigns with them for free! They help us come off of Google as well if needed when there is an issue within one or more ads being used by another advertiser/company who has not been paying attention at times which then causes issues between advertisers (which are now competitors). The customer service from this agency often does suffer but it's worth noting how much support you receive once your campaign goes live too - always be prepared though because getting answers back after submitting tickets may take some time depending upon their workload etc so keep checking regularly until resolved otherwise just leave unanswered emails unreaders open forever!! It allows me full control over all aspects regarding marketing my business online including SEO & PPC management along side social media posts plus paid advertises where appropriate via Facebook Ads Manager toolkit + affiliate links.