Unfortunately, I've had to deal with NZACE, and their products and customer care have left me very unhappy. The carport storage solutions I was sent were so flimsy that they fell apart after just a few uses. I attempted to get a refund or swap from them, but their customer service was extremely unprofessional and rude. It's obvious that NZACE has no interest in their clients other than making money. My recommendation is to stay far away from this dishonest firm.