bought this in March 2015. it's pretty lame. When the buttons are locked, the power button can still be pressed (not useful for gym chest stands). I contacted tech support, that's how it should be. Otherwise it was decent enough until it stopped playing songs in alphabetical order a few months ago. I untag my files because it gets messy, so songs always play by filename - artist, year, album, track number, track name - but now they seem to be sorted by last modified (so when I add the files I have the folders selected, they are not in cron/alpha order). Directories/folders (by artist) are also out of order. This has never happened before, only in the last few months. I am now looking for the Amazon recommended Agp Tek Player. I don't need another Sandisk as you can no longer chat with Sandisk through their MP3 players - these are "old" items (even if not discontinued) so they only accept email. totally shit. oh, and it asks for the time and date when you set it up, but there's no option to show that info. it's a lazy and semi-meaningless device.
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