I like that they have so many options to make it easy for me as an individual user but also my business owner who wants someone else taking care of their profiles! The customer service is amazing too because when we are having issues with something or not understanding how things work-the support team does everything in there power (and time)to help us figure out our issue!! Not much at this point since its been awhile using them however i do think sometimes you need more than 1 person working together if your looking into creating new pages/profiles etc.-but once again great product overall. If anyone has any questions please don't hesitate ask away. ! We started pyxes some years back now just recently got around 100 followers up from zero which was nice especially after being down due to server crash last year.