Unfortunately, my most recent visit to Painless Performance ended in disappointment. The website was simple to navigate, but the items I ordered did not live up to my hopes. The website had a wide selection of replacement parts, lighting, and electrical components, but the items I got were of poor quality. It was frustrating and costly because the components weren't as long-lasting as promised and didn't work with my car as intended. Not only that, but I didn't find the customer service staff to be as helpful as I had anticipated. I tried contacting them to see if I could return the defective components, but I was met with resistance and informed that I could not do so because of their stringent return policy. After coping with unhelpful customer service and receiving subpar products, I was left with nothing but disappointment. In conclusion, I would not suggest Painless Performance to anyone in need of high-quality auto parts.