I like most how it lets us collaborate with clients. The design makes communication between our client's staff easy at anytime. It has helped me manage my day better as well because i am able of knowing where everything stands within an organization. There are times you need to check out other accounts but once that works just fine! Not really anything its great so far. If anyone wants something simple but useful we have found this very helpful. The ability to have a private conversation with someone without others being able to see it. This also makes it easier to stay focused when you are working remotely. It's not always as easy to get things done when you're working from home. I would like to be able to use this at work but they don't allow that. I'm very busy and sometimes I need to talk to someone about something important so I can't do that if people are around me.