I love that this is so easy to use once you know how it works! It's almost like having an employee in your pocket for everything referral related - great time saver with no overhead cost or recruiting effort. The only thing i would say could be improved upon are their support options (they don't have any). There isn’t much else to dislike about them as far as implementation goes but if they can add more features such as social media monitoring/managing tools etc then all the better!! They're also very good value too when compared against other services out there who charge thousands per month just because what we do has become mainstream now-a-days. We've been able to get instant alerts whenever someone posts something negative regarding our brand which helps us act quickly depending where things stand before being reported back up again into google places listings etc.