The seller's experience was great but the gun was a failure. I've had glue guns before and until now I didn't realize how good they were. This item is thin; The plastic stand is wobbly and due to the design it is easy to knock over the gun or break the stand. (The stand is just a plastic tab that fits into the bottom of the gun.) The heat settings are a joke. Actually there is no difference. The worst thing about the gun is that it just can't move the sticks smoothly (or at all) through the gun. I found that I was squeezing the stick with my hand which caused drops of glue to fall from the front end. This wasted a lot of glue.
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