I like that it's easy for my customers to use as well as our employees because of its simplicity in setup & management. It works really great when we're trying to get new people up-to-speed quickly using cloud applications such as Salesforce or Office 365 or Google Apps. There are some things about Virtual desktop infrastructure (VDI) products out there which make them difficult to manage but not so much here! The interface looks clean and intuitive - no confusing icons etc. This product has been very helpful for us at this time where everyone seems to want more remote access options than traditional office space can provide.