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550 Review
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Review on 2021 Version Fitness Activity Tracker With Body Temperature Heart Rate Sleep Health Monitor Pedometer Step Calorie Counter Watch For Women Men Teens Boys Girls (Red) by Shannon Baroody

Revainrating 1 out of 5

Zero Customer Service

Downloaded the app and spent 3 days getting this thing working. Every time I clicked on the app, it asked me to log in AGAIN... which I did about a dozen times. However, every time I tried to open it, I got an error message stating that either the email address or password was incorrect and asked me to register again. I even tried signing up through FB and still didn't recognize my account. I've uninstalled and reinstalled the app three times with the same result. I emailed customer service and asked for a phone number to speak to someone. The person reading my messages emailed me between midnight and about 5:00am and insisted that I refer to the user manual...which of course didn't even address my issue. I asked to speak to someone on the phone and was told that was not possible. It's like a little hole in the wall of a company operating out of someone's basement. I have returned the watch and will now purchase from a reputable brand with reasonable access to tech support.

Pros
  • Smart Heart Rate Monitor
Cons
  • New Competitors