The best thing about this program so far has been that it's very user friendly! I am able to use my phone or computer without having to go through an app for each one separately (which was what i had done previously). It takes some getting used too but once you do all will fall into place smoothly. There isn't anything bad yet, just trying to figure everything out as much as possible before making further decisions. We have not found many things wrong thus far except maybe how easy they make keeping track of inventory when using different items/products within their system. This helps us keep better tabs on where exactly products are located throughout the warehouse.