I bought this necklace as a gift for my 18 month old daughter to give to her mother for Christmas. My wife liked it however there was a flaw with the clasp itself which we cannot attribute to the seller's workmanship which we found excellent. I contacted Efi directly and she was more than happy to send us a replacement which arrived within a week. She also returned the original necklace very easily. As a designer, I appreciate the level of craftsmanship she puts into her work; As a small business owner, I appreciate the attention to detail in their customer service that goes above and beyond with so many personal touches.
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