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Singapore
1 Level
705 Review
66 Karma

Review on DynaMiX by Patrick Biletnikoff

Revainrating 3 out of 5

Review of Home Dynamix, a Disappointing Place to Buy Rug Accessories: Let me tell you about the time I went to Home Dynamix's online store to buy some rug accessories. It was a story of frustration and loss, with little hope of relief in sight.

I was looking forward to browsing their area rugs in the hopes of finding the one that would complete my living space. But when I got to their site, I was dismayed to see how small and out-of-date everything was. The patterns and colors were uninteresting and lacked vibrancy. I was skeptical at first, but ultimately decided to give their rug protectors a shot in order to preserve my already-existing rug. My encounters with these items were similarly disheartening. My rugs looked wrinkled and old after only a few weeks of use despite being protected by the pads. I tried to contact their customer service department for assistance, but they were rude and useless when I did. They were obviously not concerned with answering my questions or ensuring that I had a good time while shopping. My overall impression of purchasing rug add-ons from Home Dynamix online was one of frustration and disappointment. I wouldn't recommend purchasing with them because of how limited their selection is, how low-quality their products are, and how unhelpful their customer support is.

Pros
  • Helpful guidance from their support staff.
Cons
  • The return policy is not particularly accommodating to customers.