I like how easy it is for my team members that are remote in different time zones (India), we can easily mark their service milestone by just sending them an email or share doc with us! It's quite useful if you're working remotely as well!! Nothing specific but overall this tool has been very helpful since our employees have now something they could track & manage themselves without any issues from HR managers/supervisors etc so far there were no complains at least not directly communicated via emails anyway!! We use WFH services which means people need some help managing things while still being able to do what ever job needs doing! This helps solve majority of problems i had when using traditional methods where everyone would get busy during holidays only making management more difficult.