Review on 🐱 MathewArt Cartoon Cat U-Shaped Plush Neck Pillow with Hood - Soft Pillows for Comfortable Support by Nelly Villanueva

Nice neck pillow. Two things: 1. When it arrived the neck pillow was crumpled into a ball in a rolled up plastic bag and had no label or tag attached to it. Strange. I wanted to ask if it is new or used. 2, the back of the pillow should be firmer and thicker to support the neck, instead it is heavier/thicker towards the pillow arms that wrap around the front of the neck. It's uncomfortable like wearing a neck brace. I'll have to use this on my 18 hour flight to see how it holds up. There will be an update soon! To be honest, if my BT21 pillow had arrived on time for my trip I would have just given it to a young child who appreciates cute looks over practicality.